Herbal Bookmark

For Downloadable Products

Due to the nature of downloadable products, they cannot be returned, so we cannot give refunds for downloadable products.

For Seed Swaps

We can accept refunds up until the close date for the seed swap. After that, we cannot accept returns or give refunds.

For Plants

Most plants may look a little rough after shipping (bent leaf, drooping, etc.), but should bounce back soon (within 7-10 days) after acclimating to your home. If you are concerned about your plant when it arrives, be sure to photograph it before unpacking it. Email me along with the photo and I will send some advice on how to rehab your plant.

If your plant has been damaged in shipping beyond what is considered reasonable, please contact me immediately and depending on what I have available, I can arrange a replacement/refund. 

Please note that the replacement/refund policy does not cover the following:

• Cosmetic imperfection caused by transit
• Death or damage caused by buyer
• Delays or damage from mail courier
• Minor amounts of root rot

For Plant Products

If your plant pots or plant products have been damaged in shipping, please contact me immediately and depending on what I have available, I can arrange a replacement/refund. 

For Bath & Body Products

Due to the handmade nature of this product, we do not accept returns. If you are not 100% satisfied with your order, please contact me within 48 hours of receiving your package so we can make it right.